Santa Clara University has a long-standing reputation for having a strong athletics program, producing powerhouse athletes like NBA All-star Steve Nash, World Cup champion Brandi Chastain, and New York Knicks Assistant Coach Kurt Rambis — not to mention they’ve had over 150 players drafted in the MLB draft. With such a prestigious reputation and program, SCU has a fan base that comes loud, proud and, most importantly, in droves.
Matt Savage is the Assistant Director of Tickets and Marketing, and handles day-to-day box office operations as well as managing the box office during game days. “We ticket nine D1 sports and are running with our hair on fire from August through May,” said Savage. The university has five state-of-the-art athletic facilities, including an aquatic center and soccer stadium that will house 8,000 fans. Before Vendini, SCU was plagued by a paper box office system that was not only hard to keep up with, but was preventing them from giving their 75,000 patrons the best possible experience.
Before Vendini, the SCU Athletics program used an entirely paper-based system, doing their ticketing, memberships and reporting all by hand. Needless to say, this was also a hindrance when it came time to train their staff, who typically worked one to two games during a given season. Vendini stepped up to the plate to give them a system that was easy to use, train new staff on and fit their unique membership program.