Happy New Year! 2018 was an exciting year at Vendini: We released six brand-new features! We’re really proud of these new tools because they’re already helping our members better market their events and grow their businesses. With product development focused on putting our members first, …
From Chorus Girl to Customer Advocate: Vendini’s Jillian Owens Shares Her Vision
When your business is taking the pain out of managing live events, it helps to have people on the team who have lived that pain personally. The Vendini team brings a wealth of artists and arts management expertise to everything we do, from customer service …
12 Ways To Activate Your Super Fans Before, During and After Your Live Event
Leveraging the Superpower of Patron Experiences Have you ever been asked the question, “what is your superpower?” A lot of people might answer, “I don’t have one” or “my communication skills” or “my undeniable good looks.” It really just depends on who you ask. But …
Introducing Our Latest App, Patron Connect: Your Personal Day-Of-Show Assistant
Word-of-mouth is one of the strongest forms of marketing around. According to Nielsen, “84% of consumers say they either completely or somewhat trust recommendations from family and friends.” Just as a negative word-of-mouth can hurt your venue, good word-of-mouth can be equally as powerful. But …
Please Welcome our New VP Of Customer Success, Tricia Baker!
I am excited to formally announce the newest member of the Vendini team, Tricia Baker! Tricia is leading the Customer Success team and working to scale operations while increasing the overall satisfaction and loyalty of Vendini Members. Here’s a quick message from Tricia: “Coming into …
Patron Intimacy is the New Black: 3 New Tools To Increase Patron Loyalty
Now more than ever, it’s important to engage your patrons in a meaningful way. Not just from a transactional perspective, but from a human perspective. Your patrons are the ones that hold all the power – they’re buying the tickets, donating to your organization, telling …